Operata Collector for Chrome Web Browser
The Operata Collector for Chrome web browser is an easy-to-use agent messenger that makes it simple for agents to submit and track reports on critical issues impacting their work.
What agents see:
Collecting data in the background is now easy with the new agent messenger
Get instant feedback on work being performed, regardless of whether it’s in the context of the call or not. Send and receive reports directly from your phone or tablet.
Enable agents to self-report on issues impacting the performance of their devices. The agent messenger facilitates all reports on work performed by agents.
Get access to the data collected by agents as they complete their work and send it to the IT team for analysis.
